Return policy

1. Returns and Exchanges

1.1 Returns and exchanges are not accepted without the written consent of Matanot Yafot.
1.2 Refunds will be processed to the original payment method within 7 days of receiving the returned item.
1.3 Custom or personalized items are non-refundable unless defective.

2. Damaged or Defective Items

2.1 If an item arrives damaged or defective, you must contact us within 48 hours of delivery with photos and details.
2.2 We will provide a replacement or refund at our discretion